Frequently Asked Questions

Welcome to our Frequently Asked Questions (FAQ) page! At Graphic Creations, we specialize in providing legendary printing and branding solutions tailored to meet the unique needs of our customers. Whether you’re a small business looking to create a memorable brand identity or a large corporation in need of high-quality print materials, our team of experts is here to help. This page is designed to answer some of the most common questions we receive about our services, processes, and capabilities. If you don’t find the information you’re looking for, please feel free to contact us directly – we’re always here to assist you.

    Turnaround Times

    Turnaround times vary based on product, quantity, style and design. Below are general turnaround times for your basic printed and promotional needs.

    • Basic Print (Business Cards, Trifold Brochures, Flyers)

         3-5 Business Days

    • Wide Format (Signage and Banners)

         5 Business Days

    • Vehicle Wraps

         Varies based on design and scheduling 

    • Promotional Products & Apparel

         2-3 Weeks

    • Fully Custom Promotional Products & Apparel

         5-6 Weeks

    Contact Us
    Call us today at 865.522.6221 or email us at customerservice@graphiccreations.com!

    Art Help

     

      Supported Applications & File Formats

      • Adobe Acrobat PDF (.pdf)

      • Adobe InDesign (.id, .eps, or .pdf)

      • Adobe Photoshop (300 dpi or higher) (.psd, .jpeg or .tiff)

      • Adobe Illustrator (.ai, .eps or .pdf)

      File Resolution

      All artwork needs to be at least 300 dpi.

      Placed Images

      You will get the best results when you include images with your file, instead of placing or embedding them. Placed images often allow enough information for a preview of an image but do not contain the proper information to print the graphic at a higher resolution. Embedded images are not editable. In order for images to print in high resolution and to allow for edits, we highly suggest including the graphic files separately.

      Vector vs. Raster

      When submitting art for spot color orders, use vector graphics over raster graphics for the best quality. This allows images to be easily manipulated and editable. Colors used in vector graphics are solid, without variation. Since vector graphics are mathematically based, resolution is never an issue.

      Fonts

      If the fonts have not been converted to curves, paths or outlines include both printer and screen fonts used by your document.

      Bleeds

      If there are images or color blocks that “bleed” (extend to the edge of the artwork), then we require an extra 1/8″ image past the artwork edge. All other text and graphics should be contained within a 1/8″ print margin inside the artwork edge for best results.