Frequently Asked Questions

Welcome to our Frequently Asked Questions (FAQ) page! At Graphic Creations, we specialize in providing legendary printing and branding solutions tailored to meet the unique needs of our customers. Whether you’re a small business looking to create a memorable brand identity or a large corporation in need of high-quality print materials, our team of experts is here to help. This page is designed to answer some of the most common questions we receive about our services, processes, and capabilities. If you don’t find the information you’re looking for, please feel free to contact us directly – we’re always here to assist you.

    Turnaround Times

    Turnaround times vary based on product, quantity, style, design and our production schedule at the time your artwork is approved. Below are general turnaround times for your basic printed and promotional needs.

    First (Preflight/PrePress of Artwork)

         24-48 Hours After Submission

    Post Artwork Approval

    • Basic Print (Business Cards, Trifold Brochures, Flyers)

         3-5 Business Days

    • Wide Format (Signage and Banners)

         5-10 Business Days

    • Vehicle Wraps

         Varies based on design and scheduling 

    • Promotional Products & Apparel

         2-6 Weeks

    Contact Us
    Call us today at 865.522.6221 or email us at customerservice@graphiccreations.com!

    Art Help

     

      Supported Applications & File Formats

      • Adobe Acrobat PDF (.pdf) Preferred

      • Adobe InDesign (.indd, .idml, .pdf)

      • Adobe Illustrator (.pdf, .eps and .ai)

      • Adobe Photoshop (300 dpi or higher) (.psd, .jpeg, .pdf or .tiff)

      Learn More on our Blog!

      AI-Generated Art
      Why can’t AI-generated artwork always be recreated exactly for print?

      AI-generated images are great for inspiration, but they often cannot be reproduced exactly. Many AI images combine photographic and illustrated elements that do not translate well into production-ready artwork.

      For high-quality printing, we require true vector artwork in formats originally created from indesign or illustrator. While some AI programs export files as .EPS (traditional vector file format), they are often still raster images placed inside the file rather than fully vectored artwork, which can lead to blurry or distorted results when enlarged.

      In some cases, we can explore professional vectorization services for an additional charge. However, not all designs can be successfully converted, as feasibility depends on the artwork’s complexity, detail, style, and intended size.

      Our team will always work with you to find the best solution and create artwork that looks great in print while staying true to your original vision.

      File Resolution

      This can vary depending on the print style and final application, but using 300 dpi at 100% size as a baseline for supplying print ready files is the way to go.

      Placed Images

      You will get the best results when you include images with your file, instead of placing or embedding them. Placed images often allow enough information for a preview of an image but do not contain the proper information to print the graphic at a higher resolution. Embedded images are not editable. In order for images to print in high resolution and to allow for edits, we highly suggest including the graphic files separately.

      Vector vs. Raster

      When submitting art for spot color orders, use vector graphics over raster graphics for the best quality. This allows images to be easily manipulated and editable. Colors used in vector graphics are solid, without variation. Since vector graphics are mathematically based, resolution is never an issue. Please note that if spot color printing is required and the artwork is not supplied using vector file, we may not be able to produce your printed piece as is. We will consult with you on best available options to produce your job.

      Fonts

      When possible, please convert your fonts to curves, paths or outlines. If supplying your print job with native layout files, please include both printer and screen fonts used by your document. Most software has some sort of “package” option to use to collect any needed files before sending to the printer.

      Bleeds

      If any part of the printed image touches the edge of the printed substrate, then we require an extra 1/8″ image past the trim edge. All other vital text and graphics should be contained within the safe zone, which is a 1/8″ margin inside the trim edge.